In case of any global changes and the need to switch to remote operation, our companies are operationally and technically ready to start in this mode,” said Viktor Vodenko, the Global CEO of the Group. 

There is a special risk control group that monitors the situation in countries and in our companies, constantly notifies companies and colleagues, and makes sure that all precautions are observed in our offices.

“During February, we tested the capacity to work remotely: we checked all systems for compliance with absolute data security. Therefore, I can say with confidence that call-centers and all departments that are responsible for business processes are ready to work in this format. If there will be made a decision by government authorities to transfer employees to remote work, we will be able to quickly organize it. In addition, in some our countries, we have already launched a virtual voice operator, which in this situation is more than an actual tool for maintaining all operational processes, ” summed up Mr. Vodenko.